Returns & Exchanges

At Achha Foods, we prioritize freshness and quality; if your order arrives damaged or incorrect, we offer a hassle-free return or replacement process within 24 hours of delivery. Due to the perishable nature of our products, we ensure all claims are handled with the highest food safety standards in mind.

Return Process

• 1.
  Report Issue

  Contact our customer support team within 24 hours of receiving your delivery via email or phone, providing your order number and clear photos of the items.

• 2.
  Quality Review

  Our quality assurance team will review your claim and the provided images to verify the condition of the food products and approve the return or exchange.

• 3.
  Collection or Disposal

  Depending on the product type, we will either arrange for a courier to collect the item or instruct you to dispose of it safely if it is a perishable safety risk.

• 4.
  Resolution

  Once approved, we will process your full refund to the original payment method or dispatch a fresh replacement order at no additional cost to you.